INS-20802 GRID Infrastructure Configuration failed
本帖最后由 584635169 于 2014-7-24 15:43 编辑操作系统：windows server 2008 R2 sp1 64bit
数据库版本：oracle 11.2.0.2 采用asm方式
卸载原来的grid，数据库之后，重新安装，出现如图所示错误。
查看提示日志，部分内容如下：
INFO: Created config job for Grid Infrastructure Configuration
INFO: Created config job for Update Inventory
INFO: Created config job for Oracle Net Configuration Assistant
INFO: Created config job for Automatic Storage Management Configuration Assistant
INFO: Created config job for Oracle Cluster Verification Utility
INFO: Configuration log directory - C:\app\11.2.0\grid\cfgtoollogs
INFO:
The Runconfig command constructed is C:\app\11.2.0\grid\oui\bin\runConfig.bat ORACLE_HOME=C:\app\11.2.0\grid MODE=perform ACTION=configure RERUN=true $*
INFO: Created a new file C:\app\11.2.0\grid\cfgtoollogs\configToolAllCommands
INFO: Since the option is to overwrite the existing C:\app\11.2.0\grid\cfgtoollogs\configToolAllCommands file, backing it up
INFO: The backed up file name is C:\app\11.2.0\grid\cfgtoollogs\configToolAllCommands.bak
INFO: Entering ConfigClient.executeToolsInAggregate method
INFO: ConfigClient.executeToolsInAggregate oAggregate=oracle.crs:oracle.crs:11.2.0.3.0:common
INFO: Entering ConfigClient.assignAction method
INFO: ConfigClient.assignAction actionref=[Loracle.sysman.emCfg.common.IActionReference;@68443a3
INFO: ConfigClient.assignAction action is of type :configuration
INFO: Exiting ConfigClient.assignAction method
INFO: ConfigClient.executeToolsInAggregate action assigned
INFO: Started Plugin named: Grid Infrastructure Configuration
INFO: Found associated job
INFO: Starting 'Grid Infrastructure Configuration'
INFO: Starting 'Grid Infrastructure Configuration'
INFO: 2014-07-22 18:45:28: Checking for super user privileges
INFO: 2014-07-22 18:45:28: superUser=SOFTINSTALLER groupName=Administrators
INFO: 2014-07-22 18:45:28: domain=dylq user=SOFTINSTALLER
INFO: 2014-07-22 18:45:28: C:\app\11.2.0\grid\bin\crssetup.exe getsystem
INFO: 2014-07-22 18:45:28: Executing cmd: C:\app\11.2.0\grid\bin\crssetup.exe getsystem
INFO: 2014-07-22 18:45:28: Command output:
INFO: > SYSTEM
INFO: >End Command output
INFO: 2014-07-22 18:45:28: User has SOFTINSTALLER privileges
INFO: Using configuration parameter file: C:\app\11.2.0\grid\crs\install\crsconfig_params
INFO: Creating trace directory
INFO:
WARNING:
INFO: Completed Plugin named: Grid Infrastructure Configuration
远程节点：D:\app\11.2.0\grid\cfgtoollogs\oui日志：
……
Oracle Recovery Manager 11.2.0.2.0
Oracle Database Utilities 11.2.0.2.0
SQL*Plus 11.2.0.2.0
Oracle Netca Client 11.2.0.2.0
Oracle Net 11.2.0.2.0
Oracle JVM 11.2.0.2.0
Oracle Internet Directory Client 11.2.0.2.0
Oracle Net Listener 11.2.0.2.0
Cluster Ready Services Files 11.2.0.2.0
Oracle Database 11g 11.2.0.2.0
INFO: Checkpoint:Failed Checkpoint found returning it for getAllFailedCheckPoints.
INFO: Checkpoint:Failed Checkpoint found returning null for getLastFailedCheckPoint.
INFO: Checkpoint:Index file written and updated
INFO: Checkpoint:Failed Checkpoint found returning it for getAllFailedCheckPoints.
INFO: Checkpoint:Failed Checkpoint found returning null for getLastFailedCheckPoint.
INFO: Checkpoint:Index file written and updated
INFO: Checkpoint:Transfer of file done from remote node
INFO: Done calling doOperation.
INFO: Ending the inventory Session
INFO: Disposing the install area control objects
INFO: 'AttachHome' was successful.
请问，这种情况是什么原因导致的？谢谢！ 这个图里 具体是哪一个步骤出错了 ， 哪个小窗口正好盖住了 看不到。
你的root.sh是否正常运行？ 请重新截图 Maclean Liu(刘相兵 发表于 2014-7-24 16:42 static/image/common/back.gif
这个图里 具体是哪一个步骤出错了 ， 哪个小窗口正好盖住了 看不到。
你的root.sh是否正常运行？ 请重新截 ...
grid OUI界面检测未报任何错误。runcluvfy.bat结果如下：
E:\>cd E:\ORACLE11.2.0.2\GRID
E:\ORACLE11.2.0.2\GRID>runcluvfy.bat stage -pre crsinst -n dylqora1,dylqora2 -ve
rbose
Performing pre-checks for cluster services setup
Checking node reachability...
Check: Node reachability from node "DYLQORA1"
Destination Node Reachable?
------------------------------------ ------------------------
dylqora1 yes
dylqora2 yes
Result: Node reachability check passed from node "DYLQORA1"
Checking user equivalence...
Check: User equivalence for user "softinstaller"
Node Name Comment
------------------------------------ ------------------------
dylqora1 passed
dylqora2 passed
Result: User equivalence check passed for user "softinstaller"
Checking node connectivity...
Interface information for node "dylqora1"
Name IP Address Subnet Gateway Def. Gateway HW Addre
ss MTU
------ --------------- --------------- --------------- --------------- --------
--------- ------
Public 10.50.234.101 10.50.234.96 On-link UNKNOWN 6C:AE:8B
:78:41:26 1500
Private 20.2.2.1 20.2.2.0 On-link UNKNOWN 90:E2:B
A:43:4E:40 1500
storage 10.10.10.20 10.10.10.0 On-link UNKNOWN 6C:AE:8
B:78:41:24 1500
Interface information for node "dylqora2"
Name IP Address Subnet Gateway Def. Gateway HW Addre
ss MTU
------ --------------- --------------- --------------- --------------- --------
--------- ------
Public 10.50.234.102 10.50.234.96 On-link UNKNOWN 6C:AE:8B
:78:3F:BA 1500
Private 20.2.2.2 20.2.2.0 On-link UNKNOWN 90:E2:B
A:43:51:E6 1500
Storage 10.10.20.20 10.10.20.0 On-link UNKNOWN 6C:AE:8
B:78:3F:B8 1500
Check: Node connectivity of subnet "10.50.234.96"
Source Destination Connected?
------------------------------ ------------------------------ --------------
--
dylqora1 dylqora2 yes
Result: Node connectivity passed for subnet "10.50.234.96" with node(s) dylqora1
,dylqora2
Check: TCP connectivity of subnet "10.50.234.96"
Source Destination Connected?
------------------------------ ------------------------------ --------------
--
DYLQORA1:10.50.234.101 dylqora1:10.50.234.101 failed
ERROR:
PRVF-7617 : Node connectivity between "DYLQORA1 : 10.50.234.101" and "dylqora1 :
10.50.234.101" failed
DYLQORA1:10.50.234.101 dylqora2:10.50.234.102 failed
ERROR:
PRVF-7617 : Node connectivity between "DYLQORA1 : 10.50.234.101" and "dylqora2 :
10.50.234.102" failed
Result: TCP connectivity check failed for subnet "10.50.234.96"
Check: Node connectivity of subnet "20.2.2.0"
Source Destination Connected?
------------------------------ ------------------------------ --------------
--
dylqora1 dylqora2 yes
Result: Node connectivity passed for subnet "20.2.2.0" with node(s) dylqora1,dyl
qora2
Check: TCP connectivity of subnet "20.2.2.0"
Source Destination Connected?
------------------------------ ------------------------------ --------------
--
DYLQORA1:10.50.234.101 dylqora1:20.2.2.1 passed
DYLQORA1:10.50.234.101 dylqora2:20.2.2.2 failed
ERROR:
PRVF-7617 : Node connectivity between "DYLQORA1 : 10.50.234.101" and "dylqora2 :
20.2.2.2" failed
Result: TCP connectivity check failed for subnet "20.2.2.0"
Check: Node connectivity of subnet "10.10.10.0"
Result: Node connectivity passed for subnet "10.10.10.0" with node(s) dylqora1
Check: TCP connectivity of subnet "10.10.10.0"
Source Destination Connected?
------------------------------ ------------------------------ --------------
--
DYLQORA1:10.50.234.101 dylqora1:10.10.10.20 passed
Result: TCP connectivity check passed for subnet "10.10.10.0"
Check: Node connectivity of subnet "10.10.20.0"
Result: Node connectivity passed for subnet "10.10.20.0" with node(s) dylqora2
Check: TCP connectivity of subnet "10.10.20.0"
Source Destination Connected?
------------------------------ ------------------------------ --------------
--
DYLQORA1:10.50.234.101 dylqora2:10.10.20.20 failed
ERROR:
PRVF-7617 : Node connectivity between "DYLQORA1 : 10.50.234.101" and "dylqora2 :
10.10.20.20" failed
Result: TCP connectivity check failed for subnet "10.10.20.0"
Interfaces found on subnet "20.2.2.0" that are likely candidates for VIP are:
dylqora1 Private:20.2.2.1
dylqora2 Private:20.2.2.2
WARNING:
Could not find a suitable set of interfaces for the private interconnect
Result: Node connectivity check failed
Check: Total memory
Node Name Available Required Comment
------------ ------------------------ ------------------------ ----------
dylqora1 63.9775GB (6.7085304E7KB) 922MB (944128.0KB) passed
dylqora2 63.9775GB (6.7085304E7KB) 922MB (944128.0KB) passed
Result: Total memory check passed
Check: Available memory
Node Name Available Required Comment
------------ ------------------------ ------------------------ ----------
dylqora1 59.3914GB (6.227644E7KB) 50MB (51200.0KB) passed
dylqora2 60.5366GB (6.3477244E7KB) 50MB (51200.0KB) passed
Result: Available memory check passed
Check: Swap space
Node Name Available Required Comment
------------ ------------------------ ------------------------ ----------
dylqora1 83.507GB (8.756344E7KB) 16GB (1.6777216E7KB) passed
dylqora2 83.507GB (8.756344E7KB) 16GB (1.6777216E7KB) passed
Result: Swap space check passed
Check: Free disk space for "dylqora1:C:\Windows\temp"
Path Node Name Mount point Available Required Comm
ent
---------------- ------------ ------------ ------------ ------------ ----
--------
C:\Windows\temp dylqora1 C 55.388GB 1GB pass
ed
Result: Free disk space check passed for "dylqora1:C:\Windows\temp"
Check: Free disk space for "dylqora2:C:\Windows\temp"
Path Node Name Mount point Available Required Comm
ent
---------------- ------------ ------------ ------------ ------------ ----
--------
C:\Windows\temp dylqora2 C 60.8378GB 1GB pass
ed
Result: Free disk space check passed for "dylqora2:C:\Windows\temp"
Check: System architecture
Node Name Available Required Comment
------------ ------------------------ ------------------------ ----------
dylqora1 64-bit 64-bit passed
dylqora2 64-bit 64-bit passed
Result: System architecture check passed
Checking length of value of environment variable "PATH"
Check: Length of value of environment variable "PATH"
Node Name Set? Maximum Length Actual Length Comment
---------------- ------------ ------------ ------------ ----------------
dylqora1 yes 1023 193 passed
dylqora2 yes 1023 162 passed
Result: Check for length of value of environment variable "PATH" passed.
Checking for Media Sensing status of TCP/IP
Node Name Enabled? Comment
------------ ------------------------ ------------------------
dylqora1 no passed
dylqora2 no passed
Result: Media Sensing status of TCP/IP check passed
Starting Clock synchronization checks using Network Time Protocol(NTP)...
Checking daemon liveness...
Check: Liveness for "W32Time"
Node Name Running?
------------------------------------ ------------------------
dylqora1 yes
dylqora2 yes
Result: Liveness check passed for "W32Time"
Check for NTP daemon or service alive passed on all nodes
Result: Clock synchronization check using Network Time Protocol(NTP) passed
Checking if current user is a domain user...
Check: If user "softinstaller" is a domain user
Result: User "softinstaller" is a part of the domain "DYLQ"
Check: Time zone consistency
Result: Time zone consistency check passed
Checking for status of Automount feature
Node Name Enabled? Comment
------------ ------------------------ ------------------------
dylqora1 yes passed
dylqora2 yes passed
Result: Check for status of Automount feature passed
Pre-check for cluster services setup was unsuccessful.
Checks did not pass for the following node(s):
DYLQORA1 : 10.50.234.101
E:\ORACLE11.2.0.2\GRID>
由于该RAC只是卸载后重新安装，尚未进行操作系统重装。 报错截图 ODM FINDING:
RAC on Windows: Oracle Grid Infrastructure Install or Upgrade Fails With Error INS-20802 if Microsoft WMI Service is Disabled (文档 ID 1641356.1)
PPLIES TO:
Oracle Database - Standard Edition - Version 11.2.0.2 and later
Information in this document applies to any platform.
SYMPTOMS
On Windows, Oracle Grid Infrastructure install or upgrade will fail during 'Grid Infrastructure Configuration' and likely at 85% with the error: INS-20802 presented.
CAUSE
The INS-20802 error is rather generic and may have many causes indicating many underlying issues, however, one such case is if the Microsoft Windows Management Instrumentation Service (WMI) is disabled on the remote node(s)
Here is an example / test case scenario where we would expect to see this behavior:
1. install Grid Infrastructure 11.2.0.2
2. disable and stop WMI on both nodes
3. patch Grid Infrastructure with (the latest) patch bundle - 11.2.0.2.27, for example
4. upgrade GI from 11.2.0.2.27 to 11.2.0.4
*** Grid Infrastructure configuration fails at 85% with error: INS-20802 reported ***
$GI_HOME\cfgtoollogs\crsconfig\rootcrs<hostname>.log from the remote node (example: node 2) reports:
2014-03-29 18:38:43: J2EE (OC4J) Container Resource enable ... passed
2014-03-29 18:38:43: Running as user Administrator: E:\app\11.2.0\grid_1\bin\srvctl start oc4j
2014-03-29 18:38:43: s_run_as_user2: Running E:\app\11.2.0\grid_1\bin\srvctl start oc4j
2014-03-29 18:38:45: E:\app\11.2.0\grid_1\bin\srvctl exited with rc=1
2014-03-29 18:38:45: Error encountered in the command E:\app\11.2.0\grid_1\bin\srvctl start oc4j
> OC4J could not be started
> PRCR-1079 : Failed to start resource ora.oc4j
> CRS-2674: Start of 'ora.oc4j' on 'jsrac64b' failed
> CRS-2678: 'ora.oc4j' on 'jsrac64b' has experienced an unrecoverable failure
> CRS-0267: Human intervention required to resume its availability.
> End Command output
2014-03-29 18:38:45: J2EE (OC4J) Container Resource Start ... failed ...
2014-03-29 18:38:45: Failed to perform J2EE (OC4J) Container Resource upgrade
Specifically, the WMI is must be enabled in order for our ora.oc4j clusterware resource to startup. If WMI is disabled during install or upgrade, the ora.oc4j resource will not startup and cause the Grid Infrastructure configuration to fail.
SOLUTION
- Re-enable the (non-Oracle) Windows Management Instrumentation service on the remote node(s) by setting it back to 'Automatic'
- return to the Oracle Universal Installer (OUI) window (on node 1) and click 'Retry' 尝试 ：
- Re-enable the (non-Oracle) Windows Management Instrumentation service on the remote node(s) by setting it back to 'Automatic'
- return to the Oracle Universal Installer (OUI) window (on node 1) and click 'Retry' Maclean Liu(刘相兵 发表于 2014-7-27 14:14 static/image/common/back.gif
尝试 ：
重装操作系统之后，顺利完成了安装。windows系统确实比较。。。恶心
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